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petsfly.com began in May of 1995 in Denver, Colorado as The Pet Chauffeur. We are registered with the US Department of Agriculture as an intermediate pet handler. We are also members of the Independent Pet and Animal Transportation Association International (IPATA).

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Jeni Redmon


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C e l e b r a t i n g
over 20 years!

I just wanted to thank you again for everything and your help with getting the precious fur ball I call Waffles to the land down under! She has settled in nicely and has found many new smells to keep her busy all day! Thanks again; you made this transition less stressful for all of us! I’m not sure I would have any hair left if it were not for you!

I am so pleased with how great this evolution was! Prince Grimm and Ares left Spain and have arrived home safe and sound in North Carolina, all because of you and your partner at A.A.H Veterinarian in Madrid! The communication was out of this world amazing and I received pictures of my boys along their journey! Thank you so much for arranging their homecoming!!!
My sincere thanks!

Maggie and Rudy did arrive safely on Wednesday and are getting over jet lag and used to the life in Helsinki. It snowed here yesterday, so a bit different for them than PHX.

We want to express our thanks and gratitude for assisting us with this move. This not only saved us much frustration and worry about coordinating the details, but we also felt very comfortable with your personal service. When we return to the US in 3-5 years, we hope to use your services again and will certainly recommend you to anyone we know who is looking to relocate their pets domestic or international.

Thank you for the excellent care of our “Buddy” who arrived safe & sound. His Delta 1st class “air cargo” flight was amazing from Phoenix to NY. He had no complaints at all…lol

We are so thankful for your “complete” services provided from picking up Buddy from my son in Scottsdale, taking him to the vet for his pre-flight medical clearance, boarding him overnight while acclimating Buddy to his travel kennel, and getting him safely to his flight in Phoenix.

As a retired professional commercial & corporate pilot, I researched all available options. Petsfly.com was unanimously highly recommended as the number one service provider. Needless to say, you have exceeded my highest expectations.

Buddy & our family can’t thank you enough… Jeni, you are an amazing lady.

Wishing you well & continued success,

Joel, Susan, Michael, & Buddy

Hey “Team Wolfie”!

Wolfie’s journey is complete and he has arrived safely to our new home in New Zealand ?

We want to thank each of you (and those who, in turn, support you) for everything you did to make his around-the-world trip a success. Your attention to detail and dedicated commitment to his physical and emotional well-being are appreciated beyond words. Wolfie is doing well and so excited to explore the new smells, sounds, and sights and have his whole family together at home, doing our new normal routine. It’s apparent he received the best care from everyone along his way, so again Thank You from all of us.

Wolfie quickly found comfort on the couch and awaiting yummy morsels by the barbecue.

Enjoy your holidays and the new year! We’ll be sure to recommend this team to our friends and family if they’re ever in need of your services.

Take care,
Todd, Emily, Sebastian, and Wolfie

***Note – Thanks to Pacific Pet for hiring us to assist with Wolfie’s relocation***

Hello Jeni and Jayne, We have Sunshine and he is settling down fine and just found the most comfy place in the whole place – the Sofa!

Thank you ladies for making the process smooth and we really appreciate all of your efforts on our and Sunshine’s behalf. I will take a photograph tomorrow and share with you both. Many thanks for a terrific job.

Just wanted to send you a thank you from England! The cats are settling into their new home nicely–in fact, I’m amazed at how quickly they’ve settled in! They were a little startled the first day and have been fine ever since. They must have been treated well along the way to make such an excellent transition.

You were SO helpful answering all of my endless questions and reassuring me. Jim and Orly could not have been nicer at the airport and really put my mind at ease about handing over my cats. The pickup process in London was even relatively painless for my boyfriend. It wasn’t an easy process, but it was certainly worth it and I’m thrilled to have my kitties here with me, and I absolutely could not have done it without you. I don’t know how anyone does this without using an amazing service such as Petsfly.

Attached is a picture of the kitties in their new home. Please let me know if there is anything I can do to recommend your business to anyone thinking about moving their pets. I’m happy to leave a review or you can use this email or the photos to do so on my behalf.

Thank you again!


I had promised my mother months before she passed away that I would take her cat, Smokey, a wonderful, all grey, lovely-tempered little guy we had gotten from a shelter nine years before, when my dad had died. Unfortunately, I travel back and forth to France where he could easily have gotten out the farmhouse I live in.

My daughter and son-in-law, in Gothenburg, Sweden, had wanted to adopt an older cat for a few years, and when they received the sad news about my mom, they immediately offered to take him.

What was I to do? I began exploring avenues of air transport, even trying for my own flight over with him. I had immediately gone to the IPATA website and gotten several local companies. One of the first to get back to me was Jeni Redmond at PETSFLY. I still was doubtful because I had never done this and we were dealing with “precious cargo.” Finally, I consulted my pet transport agent in Paris and she unequivocally recommended PETSFLY.

And so, I contacted Jeni once again and hired her company. At this point I felt that Smokey and I were in good hands. From the moment I signed the contract to his safe arrival in Sweden, I had little worries that I had made the best decision ever!

Jeni showed up at the exact hour she indicated, sent me photos of Smokey as he made his journey, and informed me of each leg of the trip. The high level of professionalism was amazing!

I would use PETSFLY again if I needed help with animal transport. I cannot praise this company enough for their efficiency, knowledge and kindness. They made it SO EASY for me, and for that I am eternally grateful! Smokey is now well ensconced in his new, safe, loving home. He might never remember his journey: first from Florida to Arizona with me, and then, with PETSFLY from Phoenix, USA, to Gothenburg, Sweden, but I will always remember how PETSFLY turned a very stressful and difficult decision into a wonderful, happy event!

I wanted to write you a sincere thank you for your professionalism, kindness and assistance in getting our cat, Bunker, home to us this past month. As you know, things did not go as planned for his transport from England to the US. But once we connected with you, everything seemed to be so much easier and we felt much more relaxed and confident. Thank you for handling things so well on our behalf and working incredibly well with the airlines as well. You are truly excellent at your job and our family is so grateful for all you did for us. I know in the future you will be our first call if in need of any pet transport and we will recommend you to all of our friends and colleagues. When families have to separate from their pets, it’s essential to have someone like you involved who can reunite us in an easy, loving way. Your care for the pets you handle and the families you interact with truly shines through in your personality.

I’ve attached some photos of our cat Bunker with our son Lochlan, who were quite happy to be together again, in case you can’t tell. We wish you all the best and if there’s ever anything we can do to help you please let us know. You will always hold a special place in our hearts.

My Best,

I want to thank you all very much for the great job all of you performed. After total 39 travel hours, Totozinho arrived at TAM Cargo at Curitiba very well and healthy.

The picture attached shows him at Curitiba coming back home in the taxi cab at 1:15am Brazil time on 12/03 or 9:15pm AZ time in 03/11.

Just to register and emphasize the matter, high quality and professionalism of your services, I want you to remember Totozinho is 18 years old.

Great professionals!

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